What other pet parents are saying:
Keep them in your heart furever
How it works:
Our artists' work
Here are some design examples of what our art team has done for some of our past customers:
Why choose us?
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Each individually hand-drawn |
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Talk 1-on-1 with your artist |
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Unlimited Revisions |
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Artwork Ready in 1-3 days |
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You approve before it's shipped |
Frequently Asked Questions
What is the turnaround time?
What is the turnaround time?
When you first place your order, expect to receive an email within 1-3 days with your portrait's proofing. When approved, our fulfillment team will assemble, package, and ship your portrait within 2-4 business days. The delivery time will vary on your region, as the U.S. shipping time is between 5-9 business days and international shipping is between 6-12 business days from when the portrait is shipped from our fulfillment center. For any questions on this process, do not hesitate to reach out.
How can I see my proofing?
How can I see my proofing?
We will send you an email 1-3 days with your proofing, after it has been finished. From there you can decide whether to accept it, or request any revisions that you need to be made to the design. If we do not hear anything back after 3 days we will auto-accept your proofing so that there are no delays in your order delivery.
How will I know if my pet photo is good enough to use?
How will I know if my pet photo is good enough to use?
We check all pet photos as we receive new orders. If there's an issue, we'll contact you via email to request more photos of your pet(s).
The best photos are taken in natural daylight (no flash) and at eye level with your pet.
How many revisions can I make?
How many revisions can I make?
There is no limit to the amount of revisions that you can make to your portrait design! We will verify if the photo is to your satisfaction, and if it isn't we will revise upon request.
Do you ship worldwide?
Do you ship worldwide?
Yes! So far, we have shipped over 10,000 pet portraits around the world. Every package is tracked and fully insured in case of any loss or damage in the shipping process.
What pets are allowed?
What pets are allowed?
We welcome any and all pets!